Receptionist

As Receptionist, he/she is the first point of contact and makes the first impression for the agency. In this function, he/she supports the administrative assistants and various staff members on multiple interoffice and client directed assignments.  

Primary Job Responsibilities

• Answer and direct all incoming calls in a professional and efficient manner; check messages each morning.

• If an employee calls out sick/absent or late, notify that person’s administrative assistant and manager.

• Cover reception desk at all times to meet and greet all guests, visitor and employees; if you need to step away, ensure that there is coverage from one of the administrative assistants.

• Forwards any lists of visitors and freelancers to building management.

• Call administrative assistants when a guest for their team arrives so that they can come to meet the guest.

• Ensure that all freelancers sign in each day and sign off on timesheets once manager signs off.

• Book requested BioLumina conference rooms

• Display signs for client visits.

• Update and distribute employee phone list monthly.

• Accept and sign off on packages/food deliveries that are received.

• Provide support to administrative assistants as needed.

• Perform other job-related tasks as assigned by Director of Operations.

Additional Responsibilities

• Communicate effectively and professionally both internally and externally.

• Demonstrate good problem-solving and interpersonal skills.

• Demonstrate ability to set priorities while handling multiple projects.

• Remain calm despite high pressure situations.

• Project a professional, positive attitude toward all staff members and clients within the agency.

• Uphold Agency quality standards in servicing the Client.

• Maintain accurate time sheets.

• Foster a positive team atmosphere demonstrating respect for peers and supervisors and establish credibility both internally and externally.

• Assist other members of department/team as needed when workload allows.

Qualifications

• High school diploma required; BA degree strongly preferred.

• 1-2 years general office experience. Experience in pharmaceutical industry a plus.

• Strong knowledge of Windows, Word, Excel, Outlook, and PowerPoint.

• Outstanding verbal and written communication skills.

• Strong attention to detail.

• Ability to work effectively in a fast-paced environment with changing priorities.

• Strong team player with excellent interpersonal and communication skills.

• Quick-thinking individual with enthusiasm and motivation who thrives in a fast-paced environment.