• Account Supervisor

    Job ID
    US-NY-New York
    Account Services
    Entree Health
  • Overview



    Title: Account Supervisor


    Company/Location: Entree Health / New York


    Department/Discipline: Account Services


    Competencies: Compassion, Creativity, Customer Focus, Informing, Intellectual Horsepower, Drive for Results 


    Overview: A recent college grad. An immunologist. A graphic novelist. A Naval officer. These are a few of the people who are making waves at Entrée Health. You’ll know you're ready to join us if you love being in the company of A students with Type A personalities.
    Interested in learning more?
    Entree Health, a member of Omnicom Health Group, is devoted to the single-minded proposition that access and reimbursement are critical to the success of pharmaceutical brands. We are part of the world’s largest global healthcare advertising agencies, encompassing more than 3200 talented individuals in offices across the United States and Europe.

    • Work with the leading clients and brands in the healthcare industry
    • Work with the best and brightest in an exciting, challenging, opportunity-filled, and passionate environment
    • See how our core values substance, style, conviction, and grace come to life and set us apart from other managed care agencies

    We are looking for an Account Supervisor to join our team!


    The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.



    • Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
    • Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
    • Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
    • Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
    • Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
    • Develop presentations to sell recommendations to client(s)
    • Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
    • Supervise and motivate account group team to ensure a high level of client satisfaction
    • Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses
    • Participate in all management courses offered by SSCGU, as assigned
    • Support and/or lead team or agency initiatives as assigned

    Qualifications and Experience:

    • Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
    • Previous experience managing one or more direct reports
    • Superior verbal and written communication skills
    • Able to collaborate across a multi-disciplinary brand team
    • Background in pharmaceutical advertising agency or consulting environment required
    • Experience in the payer/access/reimbursement space is preferred
    • Excellent presentation skills with an ability to present ideas to brand teams and clients
    • Experience working on digital projects or accounts with strong digital focus
    • Proficient in Microsoft Office


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