• Account Director

    Job ID
    2018-13076
    Location
    US-NJ-Iselin
    Category
    Client Services
    Company
    Chameleon Communications International
  • Overview

    Chameleon Communications International partners with many of the major top 20 pharmaceutical clients to create the scientific foundation and clinical communications that support the successful development and launch of their brands. We work across a range of media including journals, congresses, and digital formats. Our work spans the globe across Europe, Asia Pacific, North and South America. Chameleon received the Queen’s Award for International Trade in 2010.

     

    With over 190 people working in New York, Los Angeles, London and Manchester, Chameleon is a member of the Healthcare Consultancy Group (HCG), a global company in the Omnicom Group of independently managed healthcare communications companies dedicated to delivering accurate, strategic, and compelling scientific communications to the full range of stakeholders, including physicians, allied healthcare professionals, payers, patients, and caregivers.

     

    Come join our team of medical, marketing, creative, and digital experts as we continue to catalyze the science, meaningfully engage with our audiences, and strategically partner with some of the most exciting companies in the pharmaceutical, biotech, and device industries.

     

    This role can be located in our New York City or Iselin, New Jersey office.

     

    JOB SUMMARY

     

    The Account Director will independently lead tactics for a medical education plan for brands from concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives and serving as a main client contact. The person in this position manages the client relationship by serving as the account key contact, leading an entire account from assisting in concept development through tactical implementation. The Account Director leads the development and production of tactics independently or with a junior team member, under the supervision of senior personnel. This individual will also leverage his or her strategic acumen and tactical experience to assist in the organic growth of the account.

     

    The Account Director will liaise with upper management to provide professional updates on the program and financial status of the account and will be responsible for the management and professional development of direct reports.

     

    Strategic Business Stewardship

    • Partners with senior personnel to direct the strategic development of assigned business
    • Coordinates team efforts to deliver tactical plans to clients
    • Identifies areas of organic growth with existing clients

     

    Client Relations

    • Client partner, delivering proactive client service, and primary contact for day-to-day account matters
    • Understands client needs; writes proposals to address unmet client needs and opportunities
    • Active participant in client pitches, delivering logical, succinct, appropriate, and compelling communications
    • Understands and presents company’s capabilities to ensure clients have a clear comprehension of the company’s complete offerings that can support client growth goals. Advises clients on communication development and objectives, strategic plans, and tactical recommendations
    • Works with clients and KMEs to help facilitate initiatives

     

    Financial Management

    • Regularly performs account analysis, proactively raising issues and/or suggesting changes to enhance profitability
    • Proven ability to lead projects and programs to completion accurately, on time, and within budget
    • Prepares for and actively participates in regular financial status meetings
    • Contributes to and/or leads monthly forecasting exercises
    • Coaches and monitors billability of his/her team

     

    People Management

    • Oversees execution of all account initiatives from inception through completion; creates actionable plans and provides ongoing feedback for direct reports
    • Collaborates with other department heads to ensure project continuity and quality, and timely delivery
    • Develops proactive goals and career roadmap for direct reports

     

    QUALIFICATIONS FOR POSITION
    • Degree in life science or liberal arts, marketing or communications preferred, with a strong appreciation for medical science writing and interest in pharmaceutical marketing
    • Experience in medical communications agency for 3–5 years
    • Experience in managing publications would be an advantage

    REQUIRED SKILLS

    • High level of expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
    • Excellent communications (written and verbal), analytical, interpersonal, and problem-solving skills
    • Highly organized, able to manage time and prioritize tasks
    • Passion for excellence; extremely detail-oriented
    • Professional appearance and demeanor
    • Willingness and ability to travel for programs if requested

    WHAT WE OFFER

    • A competitive compensation package
    • Paid annual vacation, holiday and sick time off
    • Comprehensive health plans including medical, dental and vision
    • Competitive 401(k) investment options
    • Employee stock purchase plan
    • Life insurance
    • Commuter benefits
    • Employee referral awards
    • Employee Assistance Program
    • Tuition reimbursement
    • Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors
    • Retail and entertainment discounts and benefits available
    • A rewarding workplace and a fun team environment

     

    The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

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