• Senior Vice President, Client Services

    Job ID
    Client Services
    The Scienomics Group
  • Overview




    The Scienomics Group (TSG) is a full-service scientific strategy and medical communications company based in Stamford, CT, with offices in New York, New Jersey and San Francisco under Healthcare Consultancy Group (HCG) within the Omnicom Network. We provide medical education services globally to support pharmaceutical products and devices/diagnostics throughout the product lifecycle. We are a powerful team of professionals, committed to partnership and united by a shared purpose of helping our clients commercialize their breakthrough therapies. Our mission is to ensure our clients’ drugs are positioned throughout their lifecycle in the best light possible so they can be used in the most appropriate patient populations doing the most benefit.


    The Scienomics Group is seeking a Senior Vice President, Client Services to join our leadership team, leading major accounts, helping us further innovate our offerings, and mentoring our talent. You will  work collaboratively with other senior leaders within the company and the group. We offer a competitive salary and an attractive benefits package, commensurate with the role and your experience.

    If you excel at and are excited by creative challenges, building mutually beneficial business relationships, optimizing growth and client satisfaction, developing talented staff, and helping to lead an organization, we’d love to hear from you. All inquiries will be handled with utmost discretion.


    Strategic Business Stewardship

    • Makes client/business decisions in-line with broader HSC and HCG business goals with a focus on company growth
    • Actively pursues and leads new business pitches and organically grows current business, by developing and executing account growth plans
    • Provides guidance on and executes against client brand strategy
    • Cultivates and maintains a unique wide network of valuable relationships in the medical communications and pharmaceutical business sector (clients, thought leaders, et al) that can significantly help strengthen the company’s network
    • Networks and collaborates across agencies both internal and external to Omnicom
    • Proven ability to successfully and significantly drive the progress of the company
    • Contributes to overall company marketing and promotion
    • Leads innovation by evolving offerings and identifying new opportunities based on industry landscape
    • Conducts themselves as an ambassador of company culture code

    Client Relations

    • Builds solid relationships with clients to ensure transparent feedback and successful partnerships
    • Ensures and owns client satisfaction and actively works on solutions and improvements to better business
    • Ensures appropriate resource allocation for team
    • Oversees all aspects of team execution to ensure quality and efficiencies
    • Seen as strategic partner by client

    People Management

    • Owns and ensures peer collaboration across teams and agencies, setting positive cultural tones, and proactively and effectively works with senior leadership to maintain positive atmosphere
    • Models exemplary leadership communications; is inclusive and open
    • Successfully develops talent into positions of increasing responsibility at the individual, team, and department levels
    • Participates in succession planning for department/company
    • Work with each direct report to further career development plans using HSC’s Halogen, our assessment and goal setting system
    • Proactively partners across departments to resolve talent-related issues and challenges
    • Acts as a role model for agency talent interactions; in partnership with HR identifies, recruits, mentors, shapes, and retains talent
    • In partnership with HR, owns full career path guidance, recruiting, staffing, capacity planning, and retention strategies, including career development

    Financial Management

    • Develops forecasts for all client businesses, is responsible for meeting revenue targets
    • Proactively owns forecast, revenue, overages, profitability and growth of accounts
    • Contributes to agency-wide forecast management, troubleshooting, and upside opportunity development
    • Actively recommends plans or processes to positively impact bottom- and top-line revenue management for agency


    • 15+ years’ healthcare experience delivering medical communications/marketing consulting/strategic advisory services, in a marketing agency/pharma industry/consulting setting.
    • Experience in developing and implementing scientific communication strategies for emerging and marketed products
    • Demonstrated ability to lead teams, mentor staff and collaborate across disciplines to achieve company and business unit objectives
    • Excellent communication and presentation skills

    What we offer:

    • A competitive compensation package
    • Paid annual vacation, holiday and sick time off
    • Comprehensive health plans including medical, dental and vision
    • Competitive 401(k) investment options
    • Employee stock purchase plan
    • Life insurance
    • Commuter benefits
    • Employee referral awards
    • Employee Assistance Program
    • Tuition reimbursement
    • Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors
    • Retail and entertainment discounts and benefits available
    • A rewarding workplace and a fun team environment

    The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.


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