• VP, Account Supervisor(Long Term Care and Hospital experience needed!)

    Job ID
    US-NY-New York
    Account Services
    CDM New York
  • Overview



    Title: VP, Account Supervisor (Long Term Care and Hospital experience needed!)


    Company/Location: CDM NY/New York


    Department/Discipline: Account Services


    Competencies: Customer Focus, Interpersonal Savvy and Creativity


    Overview: The VP, Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned consumer segment (Long Term Care) and brand goals. The VP, AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role. 


    • Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
    • Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand and LTC & hospital strategy
    • Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
    • Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
    • Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
    • Develop presentations to sell recommendations to client(s)
    • Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
    • Supervise and motivate account group team to ensure a high level of client satisfaction
    • Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses
    • Participate in all management courses offered by SSCGU, as assigned
    • Support and/or lead team or agency initiatives as assigned


    • Previously worked in the LTC space, been a LTC sales rep or worked in LTC categories/ brands such as:
      • Rexulti
      • Nudexta
      • Aricept
      • Namenda
      • Exelon
      • Razadyne
      • Seroquel
      • Abilify
    • Knowledge of: 
      • Alzheimer's
      • Dementia
      • Parkinson Disease
      • Schizophrenia
      • Bipolar Disorder 
      • Cardiovascular; atrial fibrillation, NVAF and VTE
    • Understanding the dynamics and intricacies of LTC and Hospital facility (how it works, stakeholders, patient flow, management approaches, challenges faced by LTC, ER operations a plus)
    • Hospital experience: Prior experience working in a marketing department of a hospital or have had exposure working closely with HIT specialists, quality officers, pharmacy directors, hospital societies, ER based docs and or C-suite experience


    • Advanced degree like a RN, NP, MBA, Master’s Degree in Healthcare Administration or related field highly preferred or a bachelor’s degree with a minimum of 3 years of medical marketing or agency experience.
    • Previous experience managing one or more direct reports
    • Superior verbal and written communication skills
    • Able to collaborate across a multi-disciplinary brand team
    • Excellent presentation skills with an ability to present ideas to brand teams and clients
    • Experience working on digital projects or accounts with strong digital focus


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