• Medical-Legal-Regulatory (MLR) Content Manager

    Job ID
    US-NY-New York
    Medical & Scientific Affairs
  • Overview

    tbwa-worldhealth logo


    Title: MLR Content Manager 


    Location: TBWA\WorldHealth , New York


    Overview: When you do something, you do it well. You know that means relentless attention to detail and unwavering adherence to best practices—with the flexibility to redefine them when necessary. Executing appropriate MLR submissions on behalf of clients is mission critical. And your colleagues rely on your expertise to routinely deliver results that exceed client expectations.


    You are a brand expert and the master of process. But you don’t rest on your laurels. You work hard to find solutions to outstanding problems and further refine the MLR submission process with an eye on efficiency. You track projects and keep the server up to date, helping everyone on your team do their work better. And when your colleagues have questions, reliably you have answers. You’re an essential team member and you take pride in your reputation for making things happen.



    • Provide strong support to the Senior MLR Content Manager in day-to-day activities
    •  Maintain the internal tracking system that captures the current status of all projects routing for MLR review
    • Document and update weekly MLR notes with new content; keep server consistently updated with latest MLR content
    • Under the supervision of senior staff, attend MLR meetings (either live or remotely)
    • Actively participate in internal status meetings and discussions
    • Become familiar with the basic functions of MLR software (uploading jobs, sending submissions to client, checking job status, pulling MLR comments)
    • Become familiar with client procedures and guidelines that define which components must be included in submission packages for different types of projects
    • Communicate with client’s MLR Coordinator, when appropriate
    • Train new team members on the role of the MLR Content Manager


    • Bachelor’s degree, preferably in English, journalism, or communications
    • Extremely detail-oriented and organized 
    • Ability to work under deadline pressure on multiple projects 
    • Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and Adobe Acrobat
    • General knowledge of MLR process and software (eg, Zinc, Vault)
    • Management experience preferred
    • 2+ years of writing and/or editing experience in pharmaceutical advertising or medical communications


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