• Account Assistant

    Job ID
    Account Services
  • Overview

    SynergyLogoAccount Assistant—Medical Education Company: Synergy Medical Education

    Wanted: an organized, multitasking individual eager to provide operations and account support to a successful, fast-moving agency!


    Who Is Synergy?

    Synergy is a full-service scientific strategy and medical communications company based in Conshohocken, PA. We provide medical education services globally to support pharmaceutical products and devices throughout the many phases of their life cycle. Over the last 20 years, we have built long-lasting relationships with medical opinion leaders, patient advocacy groups, and major pharmaceutical companies across Europe, the United States, Latin America, and Asia. In our growing Conshohocken office, our energetic and focused team develops robust communications and strategic solutions for our clients.


    Your Role at Synergy

    We are seeking an Account Assistant who will work closely with our Account, Operations, and Events Managers to provide support to all levels of staff throughout the agency. As an eager and enthusiastic problem solver, you will help the agency run smoothly so that our team can continue to deliver outstanding service to our clients. You will need to multitask and demonstrate dedication to efficiency and accuracy.


    More Details on What You Will Do

    • Assume primary responsibility for answering and screening incoming phone calls
    • Accept deliveries to the office on a daily basis
    • Ensure that all bills are reconciled and recorded accurately in our financial management system
    • File all paid vendor invoices and out-of-pocket documentation in a timely and accurate manner
    • Manage liaison with property management and IT when issues arise
    • Ensure office and kitchen supplies are well stocked
    • Coordinate travel and accommodation arrangements for the agency
    • Support the events team as needed, and assist in the development of client program materials, including detailed on-site logistics forms, name tags, tent cards, attendee lists, evaluation forms, etc., as well as the fulfilment of printing, photocopying, binding, and shipping needs, as directed by staff
    • Compile, tabulate, calculate, and maintain reporting of meeting evaluation data
    • Maintain client, vendor and key opinion leader databases and develop excel spreadsheets for tracking meeting invitees and gathering information for meeting attendees
    • Help to facilitate the project closeout process on a regular basis
    • Support proposal and pitch development by assisting with production requirements and research as needed


    The Skills, Experience, and Traits You Will Need to Be Successful at Synergy

    • You are smart and driven to succeed in everything you do.
    • Your written and verbal communication skills are exceptional—typos make you crazy!
    • You see problems as opportunities to learn.
    • You are an expert at “rolling with the punches” and at juggling many tasks.
    • You have effective time management skills and a positive attitude.
    • You don’t just think outside the box; to you, there is no box.
    • You have a college degree (BA, BS). Interest in pharmaceutical marketing or medical education is a plus!
    • You are detail oriented and have excellent organizational skills.
    • You are proficient in Outlook, Word, Excel, PowerPoint, and Internet applications.
    • You are client service focused.
    • You are a team player who is as excited about others’ achievements as you are about your own.


    What Does Synergy Offer You?

    We offer a stimulating working environment with a small, passionate group of people. We provide a competitive salary with bonus and excellent benefits. We are centrally located in Conshohocken, PA, about 30 minutes northwest of Center City, Philadelphia, and 2 blocks from Spring Mill Station on the Manayunk/Norristown Regional Rail train line. We also offer ongoing training programs through the Omnicom Health Group. You will have the opportunity to shine and excel in a supportive atmosphere.


    For more information on Synergy, please find us on LinkedIn or visit our Web site at www.synergymedicaleducation.com.


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