Senior Project Manager

Job ID
US-NY-New York
Project Management
WILDTYPE, a TBWA\WorldHealth company





Senior Project Manager


The Senior Project Manager is responsible for the launch planning and oversight of the project lifecycle across agency accounts in digital and print. They have extensive experience in managing digital tactics and delivering development assets. As a senior resource of the Project Management team they embody leadership and professionalism in how they respond to changing conditions and the pressures of delivery. They are a role model for the department and representative of our values. The Senior Project Manager also works to develop or mentor Project Coordinators and Project Managers.



Primary Responsibilities


  • Communicate objectives and priorities clearly, ensuring projects are
  • completed on time, on budget, and error-free
  • Advocate agency, client, and regulatory submission processes
  • Facilitate a collaborative, steady environment to enable and encourage the best work
  • Provide PM leadership across a brand or brands offering a holistic view of the account, including SOW development, project planning, and staff management
  • Create timelines for manager and agency review, aligning to project briefs and securing team agreement
  • Assist in revising estimates and timelines based on project direction
  • Plan and lead brand launches and project kickoffs
  • Partner with agency development partners to ensure success in digital tactics
  • Convene the project team at critical points to resolve issues
  • Work closely with brand and agency leaders to determine resource allocation
  • Escalate issues to senior manager when appropriate
  • Oversee organization of all project-related documents
  • Monitor and understand hours logged against projects
  • Manage individual project estimates, flagging changes in direction or scope as early as possible
  • Prepare for and attend weekly finance meetings
  • Keep project team informed with the information they need to successfully execute their roles on the project
  • Attend weekly client status meetings, as required
  • Mentor Associate Project Managers and Project Coordinators, partnering with Project Coordinator supervisor to encourage engagement and completion of the Career Launcher Program


Other Responsibilities


  • Faithfully implement agency’s job flow process, including eRouting process
  • Partner with creative and account leadership to produce major brand initiatives—ensure proper planning and resourcing are in line (eg, new creative campaign, App development)
  • Contribute new ideas within the Project Management department, share best practices based on learning, both past and present
  • Challenge yourself by identifying new areas of interest for personal career development
  • Motivate the project management team by displaying a high level of respect, positivity, accountability, and clear, proactive communication


Additional Requirements


  • Learn and use agency tools and process
    • Unifile (Sharepoint document server)
    • SmartSheet (timeline creation and eRouting)
    • EngageZone (client process documentation library)
    • Job Flow Process (agency workflow)
    • Box (cloud-based file transfer/storage)
    • Dynamics (agency financial software)
    • Condeco (conference room scheduler) 
  • Maintain accurate time sheets on a daily basis
  • Ability to respond to changing conditions
  • Foster a positive, team atmosphere through personal accountability and helpful actions
  • Additional responsibilities that arise and deemed appropriate by the agency
  • Assist with department tasks as needed, including creating job numbers, status reports, meeting invites, and data entry                                                                                                   
  • Track, organize and action all project-related email communications




  • Bachelor’s degree required or comparable work experience
  • 7 - 10 years project management experience within the advertising industry across multichanel media projects – Healthcare and/or pharmaceutical experience strongly desired
  • Must be highly organized and an effective, professional communicator
  • Professional experience using Microsoft Office 365 Suite and Adobe Acrobat required – experience using Smartsheet or other PMO platforms strongly desired


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