SVP, Management Supervisor

Job ID
US-NY-New York
Account Services
DDB Health






Title: SVP, Management Supervisor


Company/Location: DDB Health


Department/Discipline: Account Services



  • Participate in the fiscal management of the agency forecast and tracking of income for the year
  • Provide insight into short-and long-term planning for the agency at large
  • Assist agency leadership by improving the operations of agency processes and business structures to ensure growth within the industry
  • Escalation of major client issues to Agency Leadership and partnership to identify solutions
  • Encourage and enable account personnel to develop and fulfill career goals
  • Maintain superior knowledge and understanding of agency resources in order to effectively handle crisis situations
  • Ensure that yearly reviews and goal discussions are performed and documented for all team members
  • Mentor and coach direct reports and junior team members
  • Work with director of client services, strategic leads, and creative directors to ensure that account is staffed appropriately to meet client needs, including the provision of rationale and supporting documentation for deviation in staff requirements
  • Maintain a working knowledge of strategic direction across multiple brands within the agency
  • Build strong relationships with clients and procurement at senior level
  • Create new business opportunities for agency through client love (organic and NB)
  • Provide strategic direction and approvals at significant steps in the advertising creative process
  • Interact with all members of the agency product team to ensure accuracy of information exchange and smooth flow of product work
  • Identify strengths and weaknesses of the account and make recommendations for change
  • Maintain strong grasp of innovative and digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
  • Flawless management of account financial reporting, including forecast and income generation and reporting to clients and Senior Leadership at Agency
  • Advocate for full team participation in field research, meetings and conferences as brand need demands
  • Act as brand steward as it relates to all marketing segments, including professional, PR, medical education, DTC, global markets
  • Drive business growth on account assignments, providing client with new, and unexplored opportunities for the brand, leveraging network resources such as disease awareness/PR programs, DTC, DTP, access and global Omnicom network hub pull through
  • Encourage account team to support team building across departments
  • Manage multiple-agency collaborations both in and outside the network.
  • Work collaboratively across agencies and senior departments
  • Maintain a strong market knowledge of existing competition and pipeline products in brand category
  • Exhibit appropriate dress, behavior, and conduct befitting a role model for the account group as a whole
  • Uphold agency values and culture in day-to-day activities of the brand
  • Oversee client/Agency review process
  • Model core values of Courage, Curiosity, Generosity, and Grit



  • 12+ years pharma or healthcare advertising; HCP experience necessary
  • Bachelors degree
  • Launch experience
  • Global product experience
  • Strong managerial experience
  • Strong written and presentation skills
  • Strong conceptual skills
  • Significant background in pharmaceutical advertising Account Services
  • Ability to craft presentations (new business, creative, tactical, strategy, selling)
  • Ability to build and lead a team
  • Strong mentoring and coaching skills
  • Entrepreneurial skill at building business for agency management and/or work in product management,
  • Skills proficient in keynote, PowerPoint, Excel and word


DDB Health is an equal opportunity employer and offers a comprehensive benefits package to its employees.



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