VP, Account Supervisor

At DDB Health, we believe health can’t wait. The pace of healthcare is accelerating—and we love it. That is why at DDB Health, we DARE TO DO BOLDLY. We believe there’s nothing more important than health, and we need to stay a step ahead in order to achieve it. Our agency values of Dream, Dare, Care are what guide us to being committed to solving the toughest health challenges. Through our omnichannel creative approach, we inspire our customers to take bold action that advances health. 

Inclusivity:
We, at DDB Health, are an inclusive home. We believe that every voice matters, and we aim to reflect the world around us. Together, we can boldly tackle every health communication challenge with diverse thought and enhanced perspective.

Flexibility (new):
At DDBH we have a flexible hybrid working environment with employees able to split their time between the Soho headquarters and their home office, Friday afternoons free of meetings, Summer Fridays, and other perks and arrangements that enable our people to do their best work.  We strive to be our boldest and best no matter where we are each doing our work – either with our clients, from home, or from the office.

DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. Through deep insight into customers, channels, and behavior, DDB Health creates meaningful change on behalf of important healthcare brands.

Title: VP, Account Supervisor

Compant/Location: DDB Health /New York

Department/Discipline: Account Services

Core Competencies: Customer Focus, Interpersonal Savvy and Creativity

Overview: The VP, Account Supervisor (VP, AS) is responsible for driving strategy across all marketing segments on multiple brands. He or She will build and maintain effective client relationships and oversee talent development across the team. The VP, AS will attain financial goals through organic growth and new business opportunities and will meet all metrics associated with this role.

Responsibilities:

• Lead brand strategy and maintain strong client satisfaction on assigned brand(s)
• Provide strategic direction and approvals at significant steps of the creative process
• Provide strategic perspective on tactical POA recommendations and pieces prior to client submission
• Direct and interact with all agency brand team members to ensure accurate information exchange and smooth flow of product work
• Identify strengths and weaknesses on the account and make recommendations for change
• Ensure account is staffed appropriately to meet client needs
• Oversee account finances, including forecast and income generation
• Identify and participate in agency new business initiatives; meet all organic growth targets
• Motivate account group team to ensure a high level of client satisfaction
• Mentor, coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses
• Ensure performance appraisals are completed for entire team
• Participate in all management courses offered by SSCGU, as assigned
• Support and/or lead team or agency initiatives as assigned

Qualifications and Experience:

• Bachelor’s degree with a minimum of 5 years of medical marketing or agency experience
• Previous experience managing 2 or 3 direct reports and multiple levels
• Experience leading multi disciplinary brand teams
• Solid strategic thinking skills
• Superior verbal and written communication skills
• Able to collaborate across a multi-disciplinary brand team
• Superior presentation skills
• Experience working on digital projects or accounts with strong digital focus
• Proficient in Microsoft Office