BioPharm Communications is a leading medical communications and marketing firm that specializes in the development and multi-channel deployment of proprietary promotional medical education programs, along with targeted marketing solutions. BioPharm’s programs are developed to address specific healthcare marketing opportunities and challenges.
We are healthcare connectors. We communicate to healthcare providers about the value of life-changing therapies. In turn, we inform and impact patient treatment decisions, helping patients live longer, fuller lives. We do this through the development and delivery of data-driven, multichannel marketing (MCM) campaigns. This helps our clients connect with healthcare professionals. And it helps healthcare professionals connect with their patients.
Job Title: Senior Account Manager
Agency: BioPharm Communications
Operational Support:
- Serve as a day-to-day client liaison, working closely with the client’s internal teams to develop and launch omnichannel programs to relevant healthcare decision makers
- Engage clients on a regular basis to manage expectations regarding ongoing project status, and communicate high-level success measurements
- Effectively drive project timelines and deliverables across a multidisciplinary team
- Manage project budget to ensure scope adherence
- Collaborate with Associate Account Managers for task completion, training, and growth opportunities
- Maintain a shared responsibility for the quality and integrity of all agency products delivered to assigned clients, resulting in the cultivation of client loyalty and retention
Client Support:
- Own, maintain, and grow key client relationships
- Occasional travel to live client meetings
- Build trust, credibility, referrals, and retention with media partners
- Understand client’s business needs and effectively manage programs to ensure business objectives are being met
- Manage omnichannel client programs through the project lifecycle (from sale to deployment)
- Ensure clear, ongoing communication with multidisciplinary team members regarding the client, strategic insights pertaining to the client's business initiatives, and any issues on the account.
Account Development:
- Work with the team to identify opportunities for growth within existing client accounts and position new solutions to clients on an ongoing basis
- Seek opportunities to cross-sell within the account to generate additional revenue where appropriate
- Support the Client Solutions team with account identification and development, including participation on sales calls and recommendations during the sales process
Skills and Qualifications Needed:
- Bachelor’s Degree
- 3-5 years of relevant experience in an advertising agency
- Healthcare/Pharma HCP familiarity is recommended, but not required
- Experience leading in-person client meetings
- Excellent written, oral, and interpersonal communication skills
- Capacity to manage a large quantity of projects on an ongoing basis
- Flexible workstyle, with the ability to work both independently and collaboratively
- Microsoft Office proficient.
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
