Omnicom Health Group

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Supervisor, Digital Media Operations

Supervisor, Digital Media Operations

Job ID 
US-NY-New York
SSCG Media

About this job




Title: Supervisor, Digital Media Operations


Department/Discipline: Media


Company/Location: SSCG Media Group/220 East 42nd Street Location


SSCG Media Group ( is the largest full-service, 100% pharma-focused strategic media planning and buying group in the world and is a proud member of Omnicom Health Group.


Be a part of a team who thinks having fun, learning something new every day, and being creative in everything we do are some of the key ingredients to your success. Join an organization that has experienced tremendous growth and doesn’t plan to stop anytime soon! See how Substance, Style, Conviction, and Grace (SSCG) are held as core values and recognized in you. We offer rich opportunities for our talent to learn and grow, be challenged, and find their passion in their work.


If you have Substance, Style, Conviction and Grace (along with all the skills below), we want to hear from you!



  • Lead Digital Media Operations (DMO) team for one of SSCG’s largest clients
  • Supervise day-to-day process of operations including, but not limited to, trafficking, tagging, and POVs
  • Clearly express process, workflow, and timelines to agency partners
  • Keep projects moving forward
  • Mentor and train direct reports
  • Traffic, test, and maintain large-scale and complex digital media campaigns in DoubleClick Campaign Manager (DCM)
  • Work with creative agency project managers and developers, and publisher ad operations teams
  • Create and update traffic sheet to include campaign structure, placements, URLs, and tags per brand on regular basis
  • Ensure creative submissions are adherent to technical specifications and book into DoubleClick Campaign Manager (DCM)
  • Troubleshoot ad creative issues that affect tracking, implementation, or reporting
  • Provide proof of implementation to multichannel media planning teams
  • Regularly monitor and reconcile campaign delivery
  • Adjust rotations to ensure creative weighting and flighting are at peak levels
  • Ensure campaigns deliver on pace and in full
  • Collaborate with key agency partners to ensure the flawless execution of digital media campaigns


Qualifications and Experience:

  • Understanding of digital marketing and operations
  • Bachelor’s degree
  • 5 years experience in Ad Operations (Ad Ops) role (agency side a plus)
  • Strong operations ability, critical thinking, and proactive approach to problem solving
  • Experience with Microsoft Office Suite, particularly in Excel and PowerPoint
  • Pharmaceutical/healthcare vertical experience is a plus
  • Ability to work in a fast-paced environment and prioritize accordingly to deliver on multiple projects over multiple timelines with flawless customer-centric focus
  • Excellent organizational skills, strong attention to detail, and ability to effectively manage projects supporting multiple brands
  • Impeccable written and verbal communication skills a must
  • Must be a self-starter, able to work independently and in team environment
  • Knowledge of basic HTML
  • Experience with programmatic and paid search marketing a plus
  • Experience with web analytics tools a plus, such as Floodlight Tags, Google Analytics, WebTrends, Omniture, Google Tag Manager, Tealium, TrustE, Ghostery