Omnicom Health Group

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Account Supervisor

Account Supervisor

Job ID 
2017-9193
Location 
US-NY-New York
Category 
Account Services
Company  
DDB Health

About this job

Overview

DDBHealth_Logo_2c_solo

 

DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. Through deep insight into customers, channels, and behavior, DDB Health creates meaningful change on behalf of important healthcare brands.

 

Title: Account Supervisor

 

Department/Discipline: Account Services

 

Company/Location: DDB Health / New York

 

Core Competencies: Customer Focus, Interpersonal Savvy and Creativity

 

Overview: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.

 

Responsibilities:

  • Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
  • Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
  • Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
  • Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
  • Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
  • Develop presentations to sell recommendations to client(s)
  • Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
  • Supervise and motivate account group team to ensure a high level of client satisfaction
  • Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses
  • Participate in all management courses offered by SSCGU, as assigned
  • Support and/or lead team or agency initiatives as assigned

Qualifications and Experience:

  • Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
  • Previous experience managing one or more direct reports
  • Superior verbal and written communication skills
  • Able to collaborate across a multi-disciplinary brand team
  • Excellent presentation skills with an ability to present ideas to brand teams and clients
  • Experience working on digital projects or accounts with strong digital focus
  • Proficient in Microsoft Office