Omnicom Health Group

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Account Group Supervisor

Account Group Supervisor

Job ID 
US-CA-San Francisco
Account Services
DDB Health

About this job




DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. Through deep insight into customers, channels, and behavior, DDB Health creates meaningful change on behalf of important healthcare brands.


Job Description

Title: Account Group Supervisor


Company/Location: DDB Health


Department/Discipline: Account Services


Competencies: Customer Focus, Drives Results, Business Accumen





  • Act as the day-to-day lead on the brand for internal team and client
  • Mastery of daily skills necessary to run multiple brands in project development, strategic support and flawless execution.
  • Clear understanding of agency capabilities, department roles, and have the ability to partner across the department to provide full agency value to our clients
  • Demonstrate "Big Picture" thinking view of the brand and business
  • Contribute strategically to the long-term vision of the brand, internally and with the client along with the ability to pull this understanding into agency creative work and recommendations
  • Lead strategic and tactical planning process
  • Manage expectations of both the client and internal agency staff, ensuring a positive and productive atmosphere
  • Establish credibility with the client and embody a service-oriented attitude, becoming a trusted and integral strategic advisor
  • Articulate agency POV without being afraid to take a stand
  • Proactively problem solve for discrepancies between client and agency. Including the ability to moderate communications to avoid escalation of tensions
  • Have up-to-date knowledge of all assigned brand projects and therapeutic indications, as well as understanding of the client’s marketplace
  • Aggressively monitor and understand the competitive landscape and key studies
  • Keep abreast of marketing/advertising and brand-specific trends, across all communication channels
  • Demonstrate the ability to analyze market research, identify strategic issues and effectively communicate findings
  • Ensure that all work is strategically sound and error-free
  • Keep senior management briefed on account activities
  • Present effectively to internal teams and to clients
  • Partner with creative on assigned brands; manage and mentor junior-level staff
  • Moderation of internal and external brainstorming meetings and workshops
  • Exude a level of professionalism to represent the agency core values in network and industry values
  • Ability to evaluate creative and project work for adherence to brief and brand strategy
  • Continued development of storytelling and presentation development skill
  • Ability to enforce agency/client policies with team and uphold seamless process execution
  • Model core values of Courage, Curiosity, Generosity, and Grit


  • 6+ years’ of pharma or healthcare advertising; HCP experience necessary
  • BA/BS in Marketing, Advertising, Communications, or related field
  • Well-developed knowledge of business practices and vendor relations
  • Maturity and confidence to handle independent client contact
  • Excellent communication and presentation skills including Microsoft suite of applications.