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Title: Account Supervisor
Company/Location: CDM Princeton/Princeton, NJ
Department/Discipline: Account Services
Competencies: Customer Focus, Interpersonal Savvy and Creativity
Lifechangersneeded! CDMPrinceton—theonlyagencyintheNJ/PAareawiththefierce, fast-pacedspiritofabig-cityagencyandthetalenttomatch—ishiring! Ifyouhavemad account skills, areamasterof account, andlovetowork withwickedlytalented professionals, checkoutour Account Supervisor opening. Applytoday!
Overview: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.
Responsibilities:
- Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
- Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
- Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
- Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
- Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
- Develop presentations to sell recommendations to client(s)
- Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
- Supervise and motivate account group team to ensure a high level of client satisfaction
- Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHG courses
- Participate in all management courses offered by OHG, as assigned
- Support and/or lead team or agency initiatives as assigned
Qualifications and Experience:
- Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
- Previous experience managing one or more direct reports
- Superior verbal and written communication skills
- Able to collaborate across a multi-disciplinary brand team
- Excellent presentation skills with an ability to present ideas to brand teams and clients
- Experience working on digital projects or accounts with strong digital focus
- Proficient in Microsoft Office
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Vice President, Group Account Supervisor
The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.
Primary Job Responsibilities
General Responsibilities:
- Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of assigned brand(s)
- Aid in the construction of a marketing plan and contribute to a successful pitch
- Lead strategic and tactical planning process
- Aggressively monitor and understand the competitive landscape, both strategic and creative
- Seek opportunities to showcase agency work among current and prospective clients
- Seek opportunities to grow business within current accounts and into new accounts connected with that client.
- Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere
- Demonstrate ability to adapt to various client corporate cultures.
- Keep senior management briefed on account activities
- Continue to refine skills in strategy and the business planning process
- Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development
- Determine adequate distribution of creative manpower according to brand projects and their urgencies
- Demonstrate mastery of scientific category and competitive data.
Financial Responsibilities:
- Demonstrate the fiscal acumen to lead a profitable account
- Aggressively monitor fee performance to encourage/ensure profitability.
- Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee.
Client Service Responsibilities:
- Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free
- Vigilantly seek to optimize both Agency services and internal resources
- Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
- Articulate agency POV without being afraid to take a stand
- Strategically problem solve for discrepancies between client and agency
- Establish credibility with clients at all levels and embody service-oriented attitude
- Become trusted and integral strategic advisor to the client team
- Uphold Agency quality standards in servicing the Client
Additional Responsibilities
- Communicate effectively and professionally both internally and externally
- Demonstrate good problem-solving and interpersonal skills
- Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
- Remain calm despite high pressure situations
- Project a professional, positive attitude toward peers and clients within the department and the agency
- Maintain accurate time sheets
- Foster a positive team atmosphere demonstrating respect for peers and supervisors
- Assist other members of department/team as needed when workload allows
- Foster senior level partnerships with creative/account colleagues
- Act as a positive role model for agency at client and industry events
Management Responsibilities
- Assign work to assure project deadlines are met
- Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
- Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
- Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
- Provide constructive and direct ongoing feedback to direct reports
- Evaluate performance of direct reports and complete and deliver performance reviews
- Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions
- Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
- Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
- Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc.
Vice-President Responsibilities
- Act as an advocate of CDM/Princeton; make decisions with the Agency’s and employees’ best interest in mind.
- Embody the four core values: substance, style, conviction & grace.
- Provide leadership within his/her department as well as across the Agency.
- Proactively provide suggestions that impact agency policy and operations.
- Demonstrate support of the Agency’s goals and mission.
- Identify, recruit, train and develop talent
- Motivate direct reports, and act as a mentor to all within Agency
- Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
Qualifications:
- College degree, preferably in marketing, advertising, communications or science/medicine
- 7 - 8 years Agency or comparable experience
- 3 years of supervisory experience
- Excellent written and oral communication skills
- Well-developed knowledge of business practices/vendor relations
- Maturity to handle independent senior-level Client contact
- Ability to manage and train staff
- Successful history of growing brands and possibly launching brands
- Understanding of therapeutic categories/disease states
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Title: Group Art Supervisor
Department/ Discipline: Art
Company/Location: CDM Princeton/ New Jersey
Competencies: Customer Focus, Interpersonal Savvy and Creativity
Lifechangersneeded! CDMPrinceton—theonlyagencyintheNJ/PAareawiththefierce, fast-pacedspiritofabig-cityagencyandthetalenttomatch—ishiring! Ifyouhavemad creative skills, areamasterof design, andlovetowork withwickedlytalented professionals, checkoutour Group Art Supervisoropening. Applytoday!
The Group Art Supervisor is responsible for managing the development, design and execution of all Agency offerings for both themselves and their direct reports. He/she must manage his/her time and work with the account services team to prioritize all jobs effectively, as well as oversee and junior members of the art team by monitoring projects, delegating assignments and approving work. The Group Art Supervisor mentors those he/she supervises by meeting with them consistently to better understand their career goals and helping to champion their causes when appropriate. The Group Art Supervisor also ensures that all of the team’s work is on strategy, and maintains the highest level of brand consistency and excellence.
General Responsibilities
- Demonstrate leadership qualities as evident by ability to motivate team, facilitate great thinking, and keeping the team energized.
- Bring interactive trends to your team’s attention and find ways to employ technology to meet your Client’s business needs.
- Execute and direct creative that encompasses all media across print, video, 3D, interactive and social.
- Keep abreast of current interactive, mobile, advertising, design, and visual communications. Continuously stay current to marketing trends and unique design styles, imagery, technology and technological advances and introduce these to future team projects where appropriate.
- Keep supervisor(s) briefed on creative projects in a timely manner.
- Establish credibility and rapport with Clients at all levels by developing knowledge of Client’s business, brand and competitive marketplace(s) and technological advances.
- Manage outside vendor/resources effectively from both cost and creative standpoints, including photographers, illustrators, and production vendors for premiums, printing, digital media, mobile vendors and 3rd party developers.
- Attend video and photo-shoots; provide necessary on-the-spot feedback to effectively accomplish agency and client goals.
- Contribute to new business efforts strategically, creatively and as a reliable steward of the work.
- Demonstrate ability to design and advocate from the user’s perspective.
- Ability to read wireframes and functional specifications and translate into design.
- Communicate effectively and professionally both internally and externally.
- Demonstrate good problem-solving and interpersonal skills.
- Remain calm despite high pressure situations.
- Project a professional attitude and foster a positive team atmosphere demonstrating respect for peers and supervisors and establish credibility both internally and externally.
- Execute examples of interactive design and provide guidance in understanding these materials when appropriate.
Leadership/Supervisory Responsibilities
- Demonstrate the ability to manage time and prioritize all jobs effectively, as well as oversee junior members of the art brand team by monitoring projects, delegating assignments and approving work.
- Maintain awareness of efficiency and ensure the best visualization of the product while staying within the budget
- Help interview, train and orient new team members to the agency and department
- Mentor reports by providing constructive, ongoing feedback to them as well as completing annual performance reviews.
- Maintain awareness of issues in day-to-day functioning of team dynamics
- Work closely with Copy and Account Services as a cohesive team player to ensure that strategic goals and objectives are met
- Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc.
- Keep supervisor or department head appraised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers or moving creatives around to better utilize their time.
Qualifications
- College degree in visual communications or equivalent experience.
- 5+ years of agency experience (history in healthcare is a plus but not necessary)
- Presents a strong design portfolio showcasing a variety of projects, including multi-channel integrated campaign solutions but not limited to print, collateral, direct mail, websites, mobile and tablet design experiences etc. (Roles and responsibilities on each project are clearly stated in the portfolio.)
- 1-2 years of supervisory experience.
- Passionate about design, is self-motivated, and is quick to meet challenges with strategic thought
- Experience with strategic brainstorming and campaign development
- Regarded as the creative thought leader when participating in internal and external meetings and reviews. When meeting with or presenting to clients s/he communicates intelligently and diplomatically
- Excellent communication and presentation skills.
- Proficiency in Adobe CS 5, Microsoft Office.
- Basic knowledge of HTML 5, CSS, and Video Production.
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Title: Associate Creative Director, Art
Company/Location: CDM Princeton
Department/Discipline: Art
Competencies: Customer Focus, Interpersonal Savvy and Creativity
Overview: The Associate Creative Director, Art is responsible for learning about the basics of healthcare advertising, creating concepts on strategy, and the agency process. The Art Director is a driven and ambitious member of the creative team with an eye for design.
Responsibilities:
- Work closely with copy and account services as a team player to ensure that the creative needs of your brand(s) are met
- Be a brand steward: manage design, typography and overall visual identity in the online and offline spaces
- Stay Creatively Fresh: actively seek and share digital inspiration (creative, technology, general digital trends) with their teams, art department, and agency
- Ability to present/communicate in an organized, professional, and effective manner
- Responsible for managing workload and timeline.
Requirements:
- Bachelor’s degree in Art, Design, or equivalent experience
- Minimum 6-10 years’ advertising visual experience
- Exceptional design skills, strong command of visual vocabulary, ability to use creativity in concepting, good working knowledge of healthcare categories
- Creative concepting skills
- Strong verbal communication skills
- Expertise with creation and presentation of scientific tables and statistical data
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Title: Senior Copywriter
Company/Location: CDM Princeton/Princeton, NJ
Department/Discipline: Copy
Core Competencies: Customer Focus, Interpersonal Savvy, and Creativity
Overview: The Senior Copywriter (SCW) is responsible for brainstorming ideas, developing concepts and producing brand specific messaging for print and digital deliverables with minimal oversight from the senior copy team. The Senior Copy Writer is an integral member of a cross functional team dedicated to creating work aligned with client’s brand strategy and CDM New York’s creative vision rooted in truth, beauty and courage.
Responsibilities:
- Write brand-appropriate, creative pieces in a variety of mediums; both online and offline (i.e. sales aids, resource guides, iPad apps)
- Write effective copy aligned to brand strategy for a variety of audiences (i.e. healthcare professionals, patients and/or consumers)
- Leverage understanding of assigned brands, indications, therapeutic categories, and competitive landscape to push creative boundaries
- Incorporate feedback, comments and changes from senior copy team and cross functional partners while adhering to timelines and due dates
- Annotate references for fact check in accordance with AMA style-manuals
- Present ideas, tactics, and strategies to senior copy team, internal cross-functional team and clients
- Participate in CDM group and creative team initiatives as appropriate
- Participate in all training courses offered by SSCGU, as assigned
- Support and/or lead team or agency initiatives as assigned
Qualifications and Experience:
- Bachelor’s degree with a minimum of 2 years experience as a copywriter in a pharmaceutical advertising agency
- Portfolio containing finished professional pieces as well as conceptual work
- Able to annotate references in accordance to the AMA style guide with strong fact-checking skills
- Superior written and verbal communication skills with the ability to receive and assimilate critical feedback
- Able to multi-task in a faced paced environment while functioning as a member of a highly collaborative team
- Solid understanding of digital communications and media channels preferred
- Proficient in Microsoft Office with knowledge of Adobe CS5.5
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Director of Digital Experience
Overview
Advertising has become more and more about the experiences we create for our audiences. Many of these experiences revolve around emerging technology and inventing or leveraging new technology as a creative solution. This position is all about the marriage of Technical Ability and Creative Vision. We are looking for someone who will be an integral partner to the creative department, inspiring and helping us achieve our vision of being a “lifechanging experiences” agency while leading the charge with a dedicated group of technologists to build the best technical solutions out there.
The Director of Digital Experience will be tasked with leading the technical vision and implementation of work, focusing their energy on building and growing the development, QA and user experience teams while at the same time partnering with the creative teams during the creative process.
Responsibilities
Leadership
- Stay current with emerging technologies, industry trends, and contributes to overall direction of agency innovation.
- Partner closely with Creative Directors to develop innovative ideas for our agency, our clients and our brands.
- Participate in creative presentations of experiential ideas.
- Lead inspiration sessions with clients to introduce them to new technologies and showcase how those technologies can be applied to address their business needs.
Technical
- Must have a working knowledge of development practices and experience with hands on development
- Needs to be able to articulate technical concepts clearly and concisely to both technical and non technical individuals
- Must understand and be able to work across both LAMP and .NET environments helping to lead and troubleshoot infrastructural insues where needed
Management
- Can evaluate staffing needs with regard to developers, QA and UX
- Participate in client discussions regarding brand objectives and technology requirements.
- Cultivate relationships with Client’s IT organization to help understand and drive necessary infrastructure requirements.
- Establish the necessary business, functional and technical requirements as well as create and review technical architecture and design.
- Oversee and create best practices for deployment and documentation of digital products.
- Manage the overall QA process to ensure high quality, on-time technology deliverables. Identify system deficiencies and implement effective solutions.
- Partner with the Project Managers to assess risks on an ongoing basis, to keep all stakeholders informed and to help develop dependency lists, timelines, and production estimates
Experience:
- Creative agency experience with exposure to all agency disciplines.
- Deep experience in collaborating with creative teams to craft and execute experiential ideas
- Client facing and impeccable presentation skills.
- Four year degree (Computer Science or related field).
- 7 years of experience managing and motivating technical teams in the development of highly complex, enterprise-class web and application implementations.
- Established track record for accurately scoping and maintaining budget and resources on multiple complex technology projects.
- Experience in the delivery of both native and non-native mobile, iPad applications or browser based applications (native IOS, Xcode, Objective-C, HTML5).
- Experience with CRM platforms such as Veeva and/or Salesforce.com preferred.
- Experience in the delivery of .NET websites and applications including functional knowledge of IIS and Microsoft SQL Server.
- Experience with WordPress and PHP is a plus.
- Solid understanding and experience with software lifecycle methodologies, such as waterfall and agile.
- Complete knowledge of QA processes and conventions.
- Ability to be flexible and tolerate ambiguity while still operating effectively and independently.
- Excellent written and verbal skills.
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Title: Medical Director
Company/Location: CDM/Princeton
Department/Discipline: Medical & Scientific Affairs
Competencies: Customer Focus, Interpersonal Savvy and Scientific Acumen
Who we’re looking for:
Someone with an advanced science degree to join our Medical and Scientific Affairs (MSA) department. Our team of MDs, PharmDs and PhDs brings diverse therapeutic, academic, pharmaceutical and clinical experience and expertise to the agency. We’re eager to share more about who we are and learn more about you.
Responsibilities:
In this position, you will:
- Serve as a therapeutic category expert (oncology) while working in cross-functional teams
- Stay up-to-date on groundbreaking scientific developments and their medical implications
- Translate complex scientific concepts and data while providing a strategic point of view
- Communicate with key opinion leaders and present findings to clients and teams
- Develop content for medical and scientifically-driven projects
- Mentor team members and directly manage, train & develop direct reports
- Act as a liaison between the agency and key consultants/key opinion leaders
- Spearhead research initiatives
- Collaborate with Account Services to manage client relationships
- Contribute regularly to internal knowledge management efforts
Qualifications and Experience:
- Candidates must have an advanced degree (MD, PharmD, or PhD)
- Must have 3-5 years of industry experience (advertising agency, medical communications agency or life sciences/pharmaceutical industry experience). This experience is required.
- Breadth of expertise across multiple therapeutic categories needed (specific expertise in oncology is required)
- Must be able to present yourself, the agency, and your recommendations in an articulate, dynamic, and professional manner
- Requires a strong desire to drive strategic development, lead a collaborative team, and immerse him/her in a variety of new assignments
- Leadership skills including the ability to motivate and develop talent
