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Account Manager - HCG As an Account Manager you will be leading projects from start to end with support and guidance from our account leads, giving you the chance to manage and learn all at once! This will include timeline development, financial management and all things involving client management. You will also work very closely with other departments on our team, such as creative, traffic, scientific services, editorial, and meeting planning to get everything done—having great communication skills is a must! What You Will Do: - Participate in and contribute to select business planning sessions - Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs - Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion - Execute projects autonomously, with proven knowledge of internal processes, and will capably and directly manage projects while working with interdepartmental teams - More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation) - Provide expert oversight of WorkFront, Zinc, Veeva, Datavision and other content management databases/portals (if applicable to account) - Partner with Client Finance Director for accurate picture and preservation of account financials - Develop client budgets, SOWs, and estimates with minimal revision needed - Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer   Requirements - Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Must be solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage workload, manage time, and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - 2 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.    
Job ID
2021-24341
Location
US-OH-Cleveland
Category
Client Engagement
Account Manager - HCG As an Account Manager you will be leading projects from start to end with support and guidance from our account leads, giving you the chance to manage and learn all at once! This will include timeline development, financial management and all things involving client management. You will also work very closely with other departments on our team, such as creative, traffic, scientific services, editorial, and meeting planning to get everything done—having great communication skills is a must! What You Will Do: - Participate in and contribute to select business planning sessions - Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs - Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion - Execute projects autonomously, with proven knowledge of internal processes, and will capably and directly manage projects while working with interdepartmental teams - More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation) - Provide expert oversight of WorkFront, Zinc, Veeva, Datavision and other content management databases/portals (if applicable to account) - Partner with Client Finance Director for accurate picture and preservation of account financials - Develop client budgets, SOWs, and estimates with minimal revision needed - Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer   Requirements - Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Must be solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage workload, manage time, and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - 2 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.    
Job ID
2021-24340
Location
US-OH-Cleveland
Category
Client Engagement
Account Manager - HCG As an Account Manager you will be leading projects from start to end with support and guidance from our account leads, giving you the chance to manage and learn all at once! This will include timeline development, financial management and all things involving client management. You will also work very closely with other departments on our team, such as creative, traffic, scientific services, editorial, and meeting planning to get everything done—having great communication skills is a must! What You Will Do: - Participate in and contribute to select business planning sessions - Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs - Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion - Execute projects autonomously, with proven knowledge of internal processes, and will capably and directly manage projects while working with interdepartmental teams - More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation) - Provide expert oversight of WorkFront, Zinc, Veeva, Datavision and other content management databases/portals (if applicable to account) - Partner with Client Finance Director for accurate picture and preservation of account financials - Develop client budgets, SOWs, and estimates with minimal revision needed - Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer   Requirements - Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Must be solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage workload, manage time, and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - 2 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.    
Job ID
2021-24339
Location
US-NJ-Iselin
Category
Client Engagement
Senior Account Director - HCG As Senior Account Director, you will be responsible for building client relationships and trust by leading project management initiatives across client teams. You will work with all levels of the organization, optimize internal team processes and procedures, and proactively manage direct reports. What You Will Do:   - Act as a resource for client, ensuring resolution of day‐to‐day account issues - Understand client needs; write proposals to address unmet client needs and opportunities - Be an active participant and leader in client pitches, delivering logical, succinct, appropriate, and compelling messages - Advise clients on project development and objectives, communication strategies, and tactical recommendations; and make concise recommendations to help move business forward - Regularly perform account analysis, proactively raising issues and/or suggesting changes to enhance profitability and prevent project overages - Demonstrate proven ability to lead projects and programs to completion accurately, on time, and within budget - Prepare for and actively participate in financial status meetings - Contribute to and/or lead monthly forecasting exercises - Manage, develop, and mentor direct reports, providing directional guidance to client-facing teams across a wide range of responsibilities - Oversee execution of all account initiatives from inception through completion; create actionable plans, provide ongoing feedback for direct reports - Collaborate with other department heads to ensure project continuity and quality, and timely product end results Requirements: - A bachelor’s degree, preferably in business, technical communications, or science - A minimum of 5 years’ experience in publishing, health/medical pharmaceuticals or biotech, and/or technical communications - Understanding of market dynamics in therapeutic areas is preferred - Understanding of scientific messaging, KOL engagement strategies, and meeting management for advisory boards, symposia and promotional speaker training - Comprehension of medical terminology - Availability and willingness to travel as needed - Experience estimating costs and developing budgets - Prior supervisory experience and the ability to motivate others to attain goals   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment     The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2021-24322
Location
US-NY-New York
Category
Client Engagement
Account Director - HCG The Account Director will independently manage medical education plans for brands from strategic concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives, and will serve as a main client contact. This individual will also leverage his or her scientific acumen and tactical experience to assist in the organic growth of the account, as well as manage administration for direct reports.   What You Will Do: - Manage client relationship by serving as account key contact; further account revenue growth - Leverage all account relationships (medical, clinical) in order to increase account revenues of brands and therapeutic class categories - Manage the development and production of account-assigned communication tactics, either - independently or as supervisor of account team - Develop external correspondence associated with tactical development and coordination - Strengthen and leverage key opinion leader relationships to further growth of account revenue - Support creation of annual brand tactical plan and financial estimates - Be responsible for overall account fiscal status, including reconciliation - Gain experience in managing an entire account brand from assisting in strategic concept development through tactical implementation Requirements: - 3+ years of experience in medical communications - Degree in life science or degree in liberal arts, marketing or communications with a strong appreciation for medical science writing and interest in pharmaceutical marketing - Highly organized, ability to manage time and prioritize tasks - Passion for excellence and extremely detail oriented - Willingness to travel   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2021-24321
Location
US-NY-New York
Category
Client Engagement
Senior Account Manager - HCG   As a Senior Account Manager, you will execute projects independently with the support and direction of the Account Lead, including but not limited to timeline development and management, financial reporting and management, client-contact report development, client meeting agendas and action-item report development, interaction and coordination with other departments (including creative, traffic, scientific services, editorial, digital, and meeting planning), on-site program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of project management, including internal and client-facing kickoff meetings at the start of an initiative through to completion and delivery.   What You Will Do:   - Participate and contribute in select business planning sessions - Understand and internally discuss client strategy and/or objectives - Assist in preparation of new business pitches/presentations, including research, scheduling, and other internal needs - Partner with clients independently and lead client meetings and calls with focus on project status and completion - Accurately complete client contact reportswith minimal supervision/revision - Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams - Provide expert oversight of Workforce, Zinc, Veeva, Datavision and any other content management databases (if applicable to account) - Work closely with finance director for accurate picture and preservation of account financials - Correctly use existing financial tools (eg, JPR, Financial Dashboard) to keep team abreast of key financial data trackers and accurately use Cognos, in addition to keeping the team forecast up to date - Develop client budgets, scope of work, and estimates with minimal revision needed - At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer - Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in a positive way, and immediately and helpfully address conflicts with peers Requirements - Expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Strong interpersonal skills - Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage time and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - A bachelor’s degree, preferably in business, marketing, communications, life sciences, or liberal arts - 3-4 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required     BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2021-24320
Location
US-NY-New York
Category
Client Engagement
Account Manager - HCG As an Account Manager you will be leading projects from start to end with support and guidance from our account leads, giving you the chance to manage and learn all at once! This will include timeline development, financial management and all things involving client management. You will also work very closely with other departments on our team, such as creative, traffic, scientific services, editorial, and meeting planning to get everything done—having great communication skills is a must! What You Will Do: - Participate in and contribute to select business planning sessions - Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs - Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion - Execute projects autonomously, with proven knowledge of internal processes, and will capably and directly manage projects while working with interdepartmental teams - More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation) - Provide expert oversight of WorkFront, Zinc, Veeva, Datavision and other content management databases/portals (if applicable to account) - Partner with Client Finance Director for accurate picture and preservation of account financials - Develop client budgets, SOWs, and estimates with minimal revision needed - Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer   Requirements - Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Must be solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage workload, manage time, and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - 2 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.    
Job ID
2021-24319
Location
US-NY-New York
Category
Client Engagement
  Healthcare Consultancy Group (HCG) is seeking freelance medical writers with Medical Communications agency experience for projects across its five agencies: Health Science Communications, The Scienomics Group, Chameleon Communications, ProEd Communications and Synergy Medical Communications.   Required Skills   - An advanced degree such as a PhD - Significant experience within a Medical Communications agency - Ability to interpret data and to provide pharmaceutical clients with strategic/scientific direction - Strong organizational, problem solving, and project management skills - Expertise in overseeing a wide range of complex projects within a team structure - Excellent communication and presentation skills
Job ID
2021-24078
Location
US-NY-New York
Category
Medical Communications - Medical & Scientific Services
Junior Account Manager - HCG   The Junior Account Manager works as the “right hand” of the account team, offering direct project support. At the Healthcare Consultancy Group, we are a group of agencies that is always looking for great entry-level talent to join our client services teams as Junior Account Managers in New York City, New Jersey, and Stamford CT!   What You Will Do: - Work closely with account director on client accounts, including projects such as live events/meetings, promotional programs, and enduring materials - Coordinate the development and production of medical education tactics - Be responsible for updating regularly scheduled client status reports, tracking budgets, and managing timelines - Develop client service skills and brand/account management skills - Be responsible for legal and regulatory submission of documents Requirements: - Strong interpersonal skills - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Be solutions oriented - Passion for excellence and be extremely detail oriented - Highly organized, and have the ability to manage workload, manage time, and prioritize tasks - Working knowledge of Word, Excel, PowerPoint, Outlook; some database knowledge a plus - Degree in life sciences or liberal arts, marketing, or communications preferred. Interest in medical science and pharmaceutical marketing a plus - This is an entry-level position   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.
Job ID
2020-23073
Location
US-CT-Stamford
Category
Client Engagement
    Omnicom Health Group’s Entry Level Talent Community Roles: Art, Copy, Account, Strategy, Project Management… Location: NY, Princeton, Boston, Philadelphia…   Who are we?   Omnicom Health Group is the largest healthcare marketing and communications group in the world. We blend scientific expertise with passionate creativity to drive innovation and advance health across the globe. The experts across our network do science differently, and so can you!  Our agencies partner with some of the world’s most influential bio-pharmaceutical organizations that bring people, brands, ideas and innovation together to change real lives in extraordinary ways.    Our commitment to building an inclusive work force   Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.   Talent pool opportunities   At OHG, we are dedicated to developing the next generation of talent for our industry and would love to engage with those who are looking to take their first steps in this field.  We have created the opportunity for individuals who are interested in entry-level roles within our network to apply to be a part of the OHG talent pool. If successful, you’ll be at the forefront of any opportunities that open within our network. You’ll also be the first to hear about any dedicated early careers events and networking opportunities with the core aim of connecting our agencies with the best emerging talent in the market.   Opportunities within our agencies   Omnicom Health Group is comprised of a number of communications companies specializing in every area of health, medicine and wellness.    Our agencies have opportunities across areas such as Account/Client Services, Strategy, Copy, Art and Project Management. What’s great about joining the talent pool is that you’ll be updated on all the relevant roles that come up, allowing you to explore the different options available and decide which is the best one for you!   What our agencies typically look for in entry-level candidates: - Although a science degree is not essential, a real desire and passion for healthcare and creativity - The ability to get stuck in and not be afraid to ask questions. - A want to be part of a fast-paced environment that is both challenging and rewarding - Strong organizational and communication skills. - In person client travel is required Benefits of joining OHG:   Alongside the benefits that are unique to each agency, entry-level talent will have the opportunity to participate in dedicated training and development opportunities that are tailored to those who are new to the industry, supporting your growth as you build a career within OHG.      Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you
Job ID
2020-22700
Location
US-NY-New York
Category
Client Engagement
Account Manager - HCG As an Account Manager you will be leading projects from start to end with support and guidance from our account leads, giving you the chance to manage and learn all at once! This will include timeline development, financial management and all things involving client management. You will also work very closely with other departments on our team, such as creative, traffic, scientific services, editorial, and meeting planning to get everything done—having great communication skills is a must! What You Will Do: - Participate in and contribute to select business planning sessions - Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs - Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion - Execute projects autonomously, with proven knowledge of internal processes, and will capably and directly manage projects while working with interdepartmental teams - More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation) - Provide expert oversight of WorkFront, Zinc, Veeva, Datavision and other content management databases/portals (if applicable to account) - Partner with Client Finance Director for accurate picture and preservation of account financials - Develop client budgets, SOWs, and estimates with minimal revision needed - Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer   Requirements - Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint) - Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills - Ability to work independently and within a team - Must be solutions oriented - Passion for excellence and extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage workload, manage time, and prioritize tasks - Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts) - 2 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required   BENEFITS WE OFFER - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans, including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.    
Job ID
2020-22590
Location
US-NY-New York
Category
Client Engagement
Account Director Reporting to: Senior Account Director About Synergy: Synergy Worldwide is an integral part of HCG and the Omnicom Health Group; global networks that connect the minds of over 4,200 healthcare communications specialists in over 55 offices and access the best in medical education, creative, promotional, digital and market expertise. Synergy Worldwide is a medical communications group with offices in London, Philadelphia and New York, combining scientific know-how, strategic thinking and creativity – the result? Extraordinary communications. We partner with some of the world’s most influential biopharmaceutical organisations, throughout their products’ lifecycles. From proof-of-concept to loss of exclusivity and beyond, we’re there. We pride ourselves on the collaborative long-standing partnerships we develop with our clients and medical and scientific experts. From delivering small projects to providing strategic counsel to senior leadership, we cover the spectrum of medical communications. Our people are at the heart of Synergy, they embody our values: curious, committed, connected, camaraderie and commercial. Our people make up our culture – they enable us to be better together. Key Responsibilities: Project Delivery • Coordinate between multiple teams to ensure tactical plans are delivered to clients • Effectively lead projects and programmes to completion • Partner closely with senior team members across multiple departments to effectively manage resource for all projects • Facilitate the delivery of high-quality projects on time and within budget, ensuring that quality control is maintained • Conduct overall management of project completion, including scheduling regular team meetings and ensuring all projects are fully briefed, including time and quality expectations • Coordinate content development, editorial, creative and strategy within the context of the allocated projects and programmes • Ensure the organisation of and attend weekly account team meetings • Regularly perform account analysis, proactively raising issues and/or making suggestions to enhance profitability • Prepare for and actively participate in financial status meetings • Contribute to and/or lead monthly forecasting exercises • Manage utilisation of team time to ensure budget and profitability targets are met • Enter time and submit expenses by the deadlines set, using appropriate job codes Strategic Mindset • Partner with senior team members to direct the strategic development of assigned projects and programmes • Implement new services and tools to meet or anticipate evolving client and business needs • Assume responsibility for a major part in the development of activities and future planning meetings, to ensure available client budgets are utilised and all financial opportunities maximised • Ensure client goals and strategic objectives are met through creative communication programmes, working with both clients and medical experts to help facilitate initiatives • Provide effective leadership for all aspects of accounts and key programmes Business Development • Identify and build organic business opportunities with existing clients through intelligence gathering and proposal development • Build and grow targeted client business through your own team business development activities, aiming to exceed targets • Write proposals to meet client marketing strategy requirements • Lead or take an active role on client pitches and presentations • Assign team members to assist with new business pitches as appropriate Collaboration and Building Relationships • Build and maintain long-term beneficial relationships with clients • Demonstrate a thorough understanding of client needs, writing proposals to address any unmet needs/opportunities • Act as the senior resource for clients, ensuring oversight or any day-to-day issues and guiding the team to resolve them • Demonstrate an excellent and thorough understanding of Synergy’s offerings, ensuring clients have a clear comprehension of how Synergy can support their growth goals • Proactively raise any client or team issues that present a business risk Builds Effective Teams • Ensure the entire team have a thorough understanding of both client and internal processes and procedures, ensuring that these are followed consistently • Collaborate with other department leads to ensure project quality and continuity, as well as timely completion • Partner with junior colleagues, helping to develop their career roadmaps and to achieve their objectives • Consistently provide timely and meaningful feedback across the team • Identify and raise training and development needs within the account team, and put forward your own solutions Taking the Initiative • Ask team members (across all levels) for feedback, and proactively implement learnings • Take responsibility for developing your knowledge of the pharmaceutical industry and compliance • Own responsibility for your personal development, regularly looking for other ways to learn and grow professionally by maximising exposure to new opportunities, making the most of training and requesting training as required • Undertake tasks outside of the specifics of the job description where business reasons require it Skills and Experience: Essential • Educated to degree level in a relevant science subject or 5+ years’ previous account management experience in a similar role, either in medical communications or a similar industry • Proficient in Microsoft Office • Proven previous business development experience including active participation in planning and delivering pitches • Previous experience managing a team, effective delegation Desirable • Ability to travel internationally    The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person  
Job ID
2020-22358
Location
US-PA-Philadelphia
Category
Client Engagement
Director, Digital Strategy – HCG Engagement Group The HCG Engagement Group is a global team of 100 digital, creative, and innovation experts focused on engaging HCPs. We are cross-disciplinary thinkers and harness our combined strengths and experience to bring fresh thinking and world-class talent to scientific communications. Working in a close partnership across all HCG agencies, we are a specialty medical communications company within the Omnicom Group of Companies.   The HCG Engagement Group currently has an exciting opportunity for an experienced Digital Strategist with extensive knowledge of multi-channel strategies and implementation to help plan and execute for our clients. This is a role for a smart, results-oriented person looking for an opportunity to work in a fast-growing, innovative digital communications agency. This position provides a unique opportunity to create and implement cutting-edge digital customer engagement and digital scientific content strategies.       The Director, Digital Strategy will be given ownership and responsibility for the following activities: - Developing a digital customer engagement strategy blueprint, and helping implement the execution of the engagement model - Supporting assigned product teams in translating their brand strategy into a digital marketing plan and execution - Experience with Social Media Data Analytics (eg, Insights 360, Brandwatch etc.) - Providing digital research, analysis and insight generation for all business activities - Proposal planning and management of multichannel and digital media campaign engagement initiatives - Leading and managing digital strategy projects from start to execution, providing iterative offering enhancements - Developing strategic and tactical offerings for digital strategy and planning - Developing offerings for collecting insights from patients and treatment stakeholders - Leading and/or providing expertise on new business and sales activities related to digital strategy - Establishing a client-facing role to present on digital strategy and research - Developing services and sales packages related to digital strategy and analysis - Digital landscape research - Content and data analysis and optimization - Digital focus groups with target audiences and digital stakeholders - Multichannel strategy - SEO strategy and optimization - Social media monitoring - Insight generation and mapping - Supporting high level of internal knowledge and awareness of digital strategies through continuous training and innovation initiatives   Preferred Expertise - Experience with any of the Social Media Data Analytics (eg, Insights 360, Brandwatch) - Ability to think strategically and execute methodically. - Confidence rationalising your ideas and decisions – authoritatively communicating the benefits and trade-offs to product owners, designers, researchers and senior stakeholders. - Ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas. - Experience in working directly with digital partners to develop and execute initiatives (eg, Google, third-party media providers, social media community platforms) - Motivated with a can-do attitude, flexible, open with excellent communications skills - Ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas - Detail-oriented with systematic and structured logical thinking - Ability to think strategically and execute methodically - Motivated with can-do attitude, flexible, open with excellent communications skills. - Good blend of pragmatism and creativity   Requirements   - A strong strategic thinker. The role will be part of our client facing team, along-side a talented group of account and technology gurus.  A well organized, possess a keen eye for detail and have a structured, logical approach to problem solving.  Driven to always deliver exceptional work to clients. - 5+ years of multi-channel strategy and planning experience - Education: Bachelor’s degree (B.A. or B.Sc.) or equivalent in Economics, Information Management, Integrated Marketing Communications, Psychology or Medical Sciences - Demonstrated career progression from digital marketing through to multichannel planning roles. - Experience of research and development of audience journeys leading to content development. - Experienced in the development and moderation of client workshops and advisory groups. - Prior pharma or health care environment experience required - Experience in launching social media initiatives, having worked with leading social agencies and applications (eg, SERMO, Doximity, Twitter, Facebook, private communities) - Expertise in all aspects of the role described - Able to demonstrate strong strategic thinking backed up by strong project management and production skills with experience in digital and content analysis projects. Great client-facing and communication skills, proven account management skills, and strong selling and marketing skills are also required.   If you have a genuine interest in new approaches, fresh innovative ideas, and a strong belief in your ability to make ideas real, you will be a great fit for the existing team.   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2020-22332
Location
CA-ON-Toronto
Category
Digital Strategy
Director, Digital Strategy – HCG Engagement Group The HCG Engagement Group is a global team of 130+ digital, creative, and innovation experts focused on engaging HCPs. We are cross-disciplinary thinkers and harness our combined strengths and experience to bring fresh thinking and world-class talent to scientific communications. Working in a close partnership across all HCG agencies, we are a specialty medical communications company within the Omnicom Group of Companies.   The HCG Engagement Group currently has an exciting opportunity for an experienced Digital Strategist with extensive knowledge of multi-channel strategies and implementation to help plan and execute for our clients. This is a role for a smart, results-oriented person looking for an opportunity to work in a fast-growing, innovative digital communications agency. This position provides a unique opportunity to create and implement cutting-edge digital customer engagement and digital scientific content strategies.   This position has option to be onsite in our NY, CT, PA offices or fully remote. Must be able to accommodate Eastern Standard hours. The candidate must be able to work independently from their home, and maintain consistent contact with their manager, fellow EG members, and their account and scientific team using virtual communication platforms such as Zoom and Teams. May be required to attend select business meetings and events.    The Director, Digital Strategy will be given ownership and responsibility for the following activities: - Developing a digital customer engagement strategy blueprint, and helping implement the execution of the engagement model - Supporting assigned product teams in translating their brand strategy into a digital marketing plan and execution - Experience with Social Media Data Analytics (eg, Insights 360, Brandwatch etc.) - Providing digital research, analysis and insight generation for all business activities - Proposal planning and management of multichannel and digital media campaign engagement initiatives - Leading and managing digital strategy projects from start to execution, providing iterative offering enhancements - Developing strategic and tactical offerings for digital strategy and planning - Developing offerings for collecting insights from patients and treatment stakeholders - Leading and/or providing expertise on new business and sales activities related to digital strategy - Establishing a client-facing role to present on digital strategy and research - Developing services and sales packages related to digital strategy and analysis - Digital landscape research - Content and data analysis and optimization - Digital focus groups with target audiences and digital stakeholders - Multichannel strategy - SEO strategy and optimization - Social media monitoring - Insight generation and mapping - Supporting high level of internal knowledge and awareness of digital strategies through continuous training and innovation initiatives   Preferred Expertise - Experience with any of the Social Media Data Analytics (eg, Insights 360, Brandwatch) - Ability to think strategically and execute methodically. - Confidence rationalising your ideas and decisions – authoritatively communicating the benefits and trade-offs to product owners, designers, researchers and senior stakeholders. - Ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas. - Experience in working directly with digital partners to develop and execute initiatives (eg, Google, third-party media providers, social media community platforms) - Motivated with a can-do attitude, flexible, open with excellent communications skills - Ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas - Detail-oriented with systematic and structured logical thinking - Ability to think strategically and execute methodically - Motivated with can-do attitude, flexible, open with excellent communications skills. - Good blend of pragmatism and creativity   Requirements   - A strong strategic thinker. The role will be part of our client facing team, along-side a talented group of account and technology gurus.  A well organized, possess a keen eye for detail and have a structured, logical approach to problem solving.  Driven to always deliver exceptional work to clients. - 5+ years of multi-channel strategy and planning experience - Education: Bachelor’s degree (B.A. or B.Sc.) or equivalent in Economics, Information Management, Integrated Marketing Communications, Psychology or Medical Sciences - Demonstrated career progression from digital marketing through to multichannel planning roles. - Experience of research and development of audience journeys leading to content development. - Experienced in the development and moderation of client workshops and advisory groups. - Prior pharma or health care environment experience required - Experience in launching social media initiatives, having worked with leading social agencies and applications (eg, SERMO, Doximity, Twitter, Facebook, private communities) - Expertise in all aspects of the role described - Able to demonstrate strong strategic thinking backed up by strong project management and production skills with experience in digital and content analysis projects. Great client-facing and communication skills, proven account management skills, and strong selling and marketing skills are also required.   If you have a genuine interest in new approaches, fresh innovative ideas, and a strong belief in your ability to make ideas real, you will be a great fit for the existing team.   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2020-22331
Location
US-CT-Stamford
Category
Digital Strategy
Senior Account Director Reporting to: Group Account Director About Synergy: Synergy Worldwide is an integral part of HCG and the Omnicom Health Group; global networks that connect the minds of over 4,200 healthcare communications specialists in over 55 offices and access the best in medical education, creative, promotional, digital and market expertise. Synergy Worldwide is a medical communications group with offices in London, Philadelphia and New York, combining scientific know-how, strategic thinking and creativity – the result? Extraordinary communications. We partner with some of the world’s most influential biopharmaceutical organisations, throughout their products’ lifecycles. From proof-of-concept to loss of exclusivity and beyond, we’re there. We pride ourselves on the collaborative long-standing partnerships we develop with our clients and medical and scientific experts. From delivering small projects to providing strategic counsel to senior leadership, we cover the spectrum of medical communications. Our people are at the heart of Synergy, they embody our values: curious, committed, connected, camaraderie and commercial. Our people make up our culture – they enable us to be better together. Key Responsibilities: Project Delivery • Work with clients and medical experts to help facilitate initiatives • Partner with global client leads and client engagement teams to drive growth and ensure success on accounts • Contribute directly towards quality assurance by ensuring the medical and commercial review of projects by appropriate senior team members • Coordinate efforts and resources across the team to deliver tactical plans to clients • Effectively lead accounts and major programmes • Partner closely with senior team members across multiple departments to effectively manage resources for all projects, ensuring team time is best utilised to achieve profitability targets • Ensure the delivery of high-quality projects on time and within budget, including ensuring that quality control is maintained • Conduct overall management of project completion, including regular team meetings and ensuring all projects are fully briefed, including time and quality expectations • Coordinate content development, editorial, creative, strategy and new business within the context of the allocated projects and programmes • Ensure the organisation of and attend weekly account team meetings • Regularly perform account analysis, proactively raising issues and/or making suggestions to enhance profitability • Prepare for and lead financial status meetings • Lead monthly forecasting exercises • Manage utilisation of team time to ensure budget and profitability targets are met • Enter time and submit expenses by the deadlines set, using appropriate job codes Strategic Mindset • Provide strategic counsel to senior clients and provide strategic direction to account teams • Initiate and participate in strategic and tactical brainstorming sessions • Partner with senior management to direct the strategic development of assigned projects and programmes, also providing key financial updates • Implement new services and tools to meet or anticipate evolving client and business needs • Assume responsibility for a major part in the development of activities and future planning meetings, to ensure available client budgets are utilised and all financial opportunities maximised • Ensure client goals and strategic objectives are met through creative communication programmes, working with both clients and medical experts to help facilitate initiatives • Provide effective overall leadership for all aspects of accounts and key programmes Business Development • Identify and build organic business opportunities with existing clients through intelligence gathering and proposal development • Build and grow targeted client business through your own team business development activities, aiming to exceed targets • Write proposals to meet client marketing strategy requirements • Lead or take an active role on client pitches and presentations • Assign team members to assist with new business pitches as appropriate • Support the business development team in specific initiatives Collaboration and Building Relationships • Build and maintain long-term beneficial relationships with clients • Demonstrate a thorough understanding of client needs, driving proposal development to address any unmet needs/opportunities • Act as the senior resource for clients, ensuring oversight of any day-to-day issues and guiding your team to resolve them • Demonstrate an excellent and thorough understanding of Synergy’s offerings, as well as the network’s offerings, ensuring clients have a clear comprehension of how Synergy can support their growth goals • Proactively raise any client or team issues that present a business risk Builds Effective Teams • Ensure the entire team have a thorough understanding of both client and internal processes and procedures, ensuring that these are followed consistently • Collaborate with other department leads to ensure project quality and continuity, as well as timely completion • Partner with junior colleagues, helping to develop their career roadmaps and achieve their objectives • Consistently provide timely and meaningful feedback across the team • Attend regular meetings with senior management to discuss business, team and personal objectives • Develop, update and monitor team implementation of SOPs, taking any necessary steps to ensure a high level of adherence • Share your knowledge and experience by confidently developing and delivering group presentations, or one-to-one/small-group coaching sessions where appropriate • Identify and raise training and development needs within the account team. Make suggestions for potential courses or suppliers, or partner internally to develop a bespoke solution Taking the Initiative • Ask team members (across all levels) for feedback, and proactively implement learnings • Take responsibility for developing your knowledge of the pharmaceutical industry and compliance • Own responsibility for your personal development, regularly looking for other ways to learn and grow professionally by maximising exposure to new opportunities, making the most of training and requesting training as required • Undertake tasks outside of the specifics of the job description where business reasons require it Skills and Experience: Essential • Educated to degree level in a relevant science subject or 6+ years’ previous account management experience in a similar role, either in medical communications or a similar industry • Proficient in Microsoft Office • Proven previous business development experience, including active participation in planning and delivering pitches • Previous experience managing a team and effective delegation Desirable • Ability to travel internationally   The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, colour, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.
Job ID
2020-22120
Location
US-PA-Philadelphia
Category
Client Engagement
Account Manager   As an Account Manager you will execute projects independently with the support and direction of the Sr. or Group Account Director or VP leading the account, including but not limited to timeline development and management, financial reporting and management, client contact report development, client meeting agendas and action item report development, interaction and coordination with other departments (including creative, traffic, scientific services, editorial, and meeting planning), on-site program management, materials development, concept planning, and external vendors. You will own all aspects of project management, including internal and client-facing kick off meetings at the start of an initiative, through to its completion and delivery.   You will develop relationships with clients at appropriate levels under the direction of your supervisor and lead assigned projects independently. You will maintain a vocal role in leading internal and client-facing status calls. An Account Manager will also take a leadership role in project financials, including development and management of financial trackers, preparation and participation in regular finance meetings, supporting and overseeing project billing with appropriate support and supervision, proactively identifying and proposing solutions for financial issues on client projects. You will assist on the development of Statements of Work, including project scope assumptions and budget estimates. You will take a leadership role on developing and managing interdepartmental relationships; establish strong relationships, successfully execute projects with this interdepartmental group, manage conflict appropriately, and propose solutions to issues as they arise.   EXPECTATIONS   Strategic Business Stewardship - Genuine understanding of HCG companies and services; can effectively speak about these at a top-line level with client - Participates and contributes in select business planning sessions - Beginning to understand and able to internally discuss client strategy and/or objectives - Assists in preparation of new business pitch/presentation, including research, scheduling, and other internal needs - Expert in ERT/WorkForce project management tool   Client Relations - Begins to partner with clients more independently and leads client meetings and calls focused on project status and completion - With minimal supervision/revision accurately completes client contact reports - Executes projects autonomously, has proven knowledge of internal process, capably and directly manages projects working with interdepartmental teams - Expert oversight of Zinc and other content management databases/portals (if applicable to account)   Financial Management - Works closely with finance director for accurate picture and preservation of account financials - Correctly uses existing financial tools, eg, Financial Dashboard, to keep team abreast of key financial data trackers. Accurately uses Cognos, and keeps team forecast up to date - Develops client budgets, scope of work, and estimates with minimal revision needed   People Management - May oversee the work of and provide direction to (senior) junior account managers ; onboards and trains junior staff, delegates project work to provide experience and knowledge transfer - Takes the lead on interdepartmental relationship issues; identifies and solves problems, gives and receives constructive criticism in a positive way, and immediately and helpfully addresses conflicts with peers   QUALIFICATIONS FOR POSITION - Experience (>2 years) in the delivery of medical/scientific publications – congress abstracts, orals, posters, manuscripts (primary and reviews) - Working knowledge of Good Publications Practice and compliance as applied to the delivery of medical/scientific publications - Great communication skills and ability to take the lead on day-to-day client communication - Take accountability for your own time and effective prioritisation of your tasks and responsibilities, to facilitate delivery of high-quality projects on time and within budget   - Ability to work as part of a team and autonomously, with flexibility and great interpersonal skills   SKILLS  - Strong interpersonal skills - Excellent communication (written and oral), analytical, interpersonal and problem solving skills. - Ability to work independently and within a team - Ability to prioritize workload - Solutions oriented - Passion for excellence – extremely detail oriented - Comfortable leading client calls - Highly organized, ability to manage time and prioritize tasks - Working knowledge of Word, Excel, PowerPoint; some database knowledge a plus - Willingness and ability to travel for programs if requested; 10% travel likely What we offer: - A competitive compensation package - Paid annual vacation, holiday and sick time off - Comprehensive health plans including medical, dental and vision - Competitive 401(k) investment options - Employee stock purchase plan - Life insurance - Commuter benefits - Employee referral awards - Employee Assistance Program - Tuition reimbursement - Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors - Retail and entertainment discounts and benefits available - A rewarding workplace and a fun team environment The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.  
Job ID
2020-21914
Location
US-PA-Philadelphia
Category
Client Engagement
Don’t see something for you?   We’re always looking for smart, talented people who want to help us push the boundaries of medical communications. Submit a general application and we’ll let you know if something comes up that aligns with your background and experience.   Apply for this job online to submit a general application.
Job ID
2019-15772
Location
US-NY-New York
Category
Medical Communications - Medical & Scientific Services

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