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PROJECT DIRECTOROverview of Job Function: Conduct all aspects of project management in order to ensure seamless delivery of quality services.   Essential Functions: - Project planning and goal setting including timelines, project monitoring and problem solving, - Maintains an open and clear channel of communication with clients at all times including the proactive solicitation of client feedback regarding MMG’s performance - Anticipates client needs and proposes alternative business solutions when necessary, increasing client’s trust and respect - Maintains a deep knowledge base of each client’s business, organization and objectives and demonstrates how MMG delivers results to patient - Manages the coordination of work with the Shared Services areas and monitors consistency of workflow processes to ensure on-time delivery to the client(s) - Offers expertise in a specific therapeutic area in order to provide rich and meaningful solutions to clients and to inform proposal strategy and project design - Budget management - Proactive coordination of efforts within the Shared Services group - Manages the execution of on-time deliverables among Shared Services staff - Ongoing analysis of project results employing contingency plans when necessary - Works with Business Development team to leverage current relationships and identify incremental business opportunities - Continually seeks opportunities to increase client satisfaction and deepen client - Support Business Development in proposal development and presentations as needed   Education and Experience: - Bachelor’s degree in healthcare, science, communications or business-related - 10+ years previous project management experience in an agency, pharmaceutical, or health communications company - Have a successful track record managing recruitment for multiple global clinical trials at one time while positively motivating and mentoring junior support teams to exceed client expectations - Excellent project management, budgeting and presentation skills are a must; business development skills a plus   Critical Success Factors: - Demonstrates expert project management skills - Shows enthusiasm for work; is energized and maintains a calm demeanor by managing multiple priorities concurrently with minimal supervision - Provides proactive strategic counsel to clients; effectively communicates objectives, processes, and changes - Builds long-term relationships with clients and capitalizes on incremental business opportunities - Adept at building relationships and motivating teams; experience mentoring project staff and comfortable with holding team members accountable for their performance - Proactively recognizes client needs and implements effective solutions - Implements and maintains sound business practices and enforces standard policies and procedures - Proven ability to identify issues that need appropriate escalation to senior management - Comfortable collaborating with team leads and other Project Directors/Managers in order to help cultivate team members of varying levels - Advanced problem solving and decision-making skills     Project Director Page 2:   - Self-motivated to grow professionally by independent study and attending meetings and workshops within a specific therapeutic area - Continually defines ways to increase customer satisfaction and deepen client relationships - Highly detail oriented - Willingness to travel   Managerial Responsibilities: May manage the project manager position.   Work Environment: Professional office, cubicle environment, or may work from a home office with manager approval.   The standard office equipment for this position is a desk- laptop computer; printer; copier; file cabinet; and mobile and landline telephone.   Physical Demands: Sedentary work—sitting approximately 6 hours with intermittent standing and walking. Infrequent light lifting – less than 20 pounds.   Moderate visual acuity to perform computer related activities, good hand/eye coordination, extensive reading and analytical thinking ability.   Classification: Exempt   Reports to: Chief Operations Officer   Position Type/Expected Hours of Work: This is a full-time position with standard minimum work hours of 40 per week. MMG’s office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. Employee may work flexible hours with manager’s approval.   Travel: Moderate as related to project work   Other Duties: It is not the intent of this job description to be a comprehensive listing of all activities, duties and responsibilities required of the employee in this position. Requests to perform other duties, responsibilities, and activities may arise at any time with or without notice.   Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Job ID
2021-24094
Location
US-MD-Rockville
Category
Patient Recruitment
Company
MMG
Manager, Medical Engagement   Overview of Job Function: The Director of Medical Engagement engages in professional dialogue with staff and associated medical personnel spanning a variety of clinical trials. Performs medically complicated protocol reviews and complex chart reviews. Supporting role in Business Development and Outreach Services.   This position is to lead a novel, innovative program that will increase enrollment numbers by utilizing specific outreach strategies and tactics through liaising with appropriate medical and academic thought leaders, investigators, clinical research coordinators, and community influencers to increase awareness and create opportunities around each study program.   EssentialFunctions:Client and Project Responsibilities - Develop and implement field recruitment and chart review Define levels of services, evaluate time and resources required for successful implementation. - Defineand implement standards, goals, expectations, and timelines of each Each program may be customized to include varying levels of support/services such as study site database mining, site recruitment training, localized community outreach to key local influencers, referral networking, local and national support, etc. - Identify appropriate team members or contractors for each market and program based on relevance in experience, contract length, and education/background - Identify program trends and proactively respond and communicate trending to Director, Outreach and study project Develop appropriate early warning systems of impending obstacles to the successful completion of the programs; analyze information and develop innovative solutions to challenges - Ensurethat tracking, financial and resourcing tools are effectively utilized and maintained for the programs - Responsible for timely review and reporting of activity to project teams and/or clientsin anagreedupon format - Review and monitor on an ongoing basis project budgets, costs, risks and implementing and allocating to cost effective solutions - Overseeproject team communication with the sponsor to ensure a complete understanding of expectations, scope of work, and progress / status / impact of program - Identify and document strategies and processes, by creating and/or maintaining Standard Operating Procedures - Work closely with Outreach Services team members to ensure that key information is being widely distributed and discussed among each - Provide regular program updates and risk assessments to MMG Senior Management and clients as requested - SupportMMG Management in proposal development and budgeting functions around field recruitment, chart review or field recruitment by phone Assist with the development and delivery of capability presentations to prospective clients as needed. Staff Managerial Responsibilities - Assign projects/tasks to MES’s and coach, train, and mentor team to ensure growth and development for meaningful work and engagement. - Review,approve,and track against budget program-related travel and expense reports for all team members including line and matrix reporting relationships and contractors - Clearly communicate project deliverables to teams and ensure that we are on target with those goals. - Participatein the performance appraisal process by providing timely and accurate feedback regarding the performance of each team member according to MMG company guidelines - Participate in strategy meetings for proposals and support Business Development needs - European oversight of site support specialists to support the recruitment effort EducationandExperience: - Bachelor’s level degree, R.N., Ph.D. or M.D in healthcare, humanities, or sciences - 5 years’ experience in the health care industry, preferably patient recruitment and/or pharmaceutical/biotech industry - 2 years’ experience in a management role - Exceptionalorganizational and time management skills in order to track progress, report on status and ensure project stays on track to meet established deliverable deadlines - Excellentverbaland written communication skills – conveying clear, concise information to internal and external clients at varying levels within the organization - Outstandingprojectmanagement capability - Strongrelationshipand interpersonal skills – developing new and growing existing relationships; developing, training, and encouraging internal team growth through mutual trust, respect and cooperation Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Job ID
2021-24064
Location
US-MD-Rockville
Category
Patient Recruitment
Company
MMG
Director, Medical Engagement   Overview of Job Function: The Director of Medical Engagement engages in professional dialogue with staff and associated medical personnel spanning a variety of clinical trials. Performs medically complicated protocol reviews and complex chart reviews. Supporting role in Business Development and Outreach Services.   This position is to lead a novel, innovative program that will increase enrollment numbers by utilizing specific outreach strategies and tactics through liaising with appropriate medical and academic thought leaders, investigators, clinical research coordinators, and community influencers to increase awareness and create opportunities around each study program.   EssentialFunctions:Client and Project Responsibilities - Develop and implement field recruitment and chart review Define levels of services, evaluate time and resources required for successful implementation. - Defineand implement standards, goals, expectations, and timelines of each Each program may be customized to include varying levels of support/services such as study site database mining, site recruitment training, localized community outreach to key local influencers, referral networking, local and national support, etc. - Identify appropriate team members or contractors for each market and program based on relevance in experience, contract length, and education/background - Identify program trends and proactively respond and communicate trending to Director, Outreach and study project Develop appropriate early warning systems of impending obstacles to the successful completion of the programs; analyze information and develop innovative solutions to challenges - Ensurethat tracking, financial and resourcing tools are effectively utilized and maintained for the programs - Responsible for timely review and reporting of activity to project teams and/or clientsin anagreedupon format - Review and monitor on an ongoing basis project budgets, costs, risks and implementing and allocating to cost effective solutions - Overseeproject team communication with the sponsor to ensure a complete understanding of expectations, scope of work, and progress / status / impact of program - Identify and document strategies and processes, by creating and/or maintaining Standard Operating Procedures - Work closely with Outreach Services team members to ensure that key information is being widely distributed and discussed among each - Provide regular program updates and risk assessments to MMG Senior Management and clients as requested - SupportMMG Management in proposal development and budgeting functions around field recruitment, chart review or field recruitment by phone Assist with the development and delivery of capability presentations to prospective clients as needed. Staff Managerial Responsibilities - Assign projects/tasks to MES’s and coach, train, and mentor team to ensure growth and development for meaningful work and engagement. - Review,approve,and track against budget program-related travel and expense reports for all team members including line and matrix reporting relationships and contractors - Clearly communicate project deliverables to teams and ensure that we are on target with those goals. - Participatein the performance appraisal process by providing timely and accurate feedback regarding the performance of each team member according to MMG company guidelines - Participate in strategy meetings for proposals and support Business Development needs - European oversight of site support specialists to support the recruitment effort EducationandExperience: - Bachelor’s level degree, R.N., Ph.D. or M.D in healthcare, humanities, or sciences - 5 years’ experience in the health care industry, preferably patient recruitment and/or pharmaceutical/biotech industry - 2 years’ experience in a management role - Exceptionalorganizational and time management skills in order to track progress, report on status and ensure project stays on track to meet established deliverable deadlines - Excellentverbaland written communication skills – conveying clear, concise information to internal and external clients at varying levels within the organization - Outstandingprojectmanagement capability - Strongrelationshipand interpersonal skills – developing new and growing existing relationships; developing, training, and encouraging internal team growth through mutual trust, respect and cooperation Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Job ID
2020-23604
Location
US-MD-Rockville
Category
Patient Recruitment
Company
MMG
Freelance DIGITAL OUTREACH SPECIALIST   Overview of Job Function: The Digital Outreach Specialist role is responsible for implementing and monitoring outreach strategies developed by the MMG proposal team and regularly reporting on the activity and outcome of agreed upon strategies to the client. Outreach strategies may comprise of media buying, social media development, advocacy relations, email campaigns, and search and display. This role is also responsible for managing vendor contracts, relationships, the program budget and communicating with sponsors and project teams on the impact of outreach strategies making additional recommendations based on the study's performance as needed.   Essential Functions - Stay up to date with cutting-edge online and digital technologies, consistently advising senior management of potential successful vendors to review. - Manage all aspects of media campaigns for in-house programs (includes social media, search and display, email, online advocacy and community outreach, television, radio, print, all other online tactics). - Manage strategies and progression of enrollment towards goal and/or risk share agreement; proactively providing recommendations as needed for improved campaign - Create digital outreach materials such as Google Ads, keywords, Facebook Ads, Instagram Ads, banner ads, etc. - Provide detail and explanation to clients and internal team members around all tactics and performance of each throughout the span of the - Provide regular updates and reporting on budget and performance projections against actual spend and cost per referral/consent/randomization - Drive conversion optimization of all digital executions, including implementing appropriate tools, optimizing content on a regular basis and improving the campaigns. - Create and deliver web metrics reports for each program to internal team and clients - Oversee all vendor relations including vendor introductions, purchase orders, invoices, etc. - Provide daily management to online outreach campaigns (including Google Ads, Facebook Ad Manager, ), assessing daily spend cap and recommendations of raising or lowering spends. - Liaise with internal teams (project managers, tech team, editorial team, creative team, translation teams) to set up online outreach activities   Education and Experience - Bachelor's degree in health communications or marketing - 3-5 years’ health experience in an ad agency, communications/marketing/PR patient recruitment roles - Well organized and able to manage multiple tasks and deadlines - Budget management skills - Excellent written and verbal communication skills - Experience using Microsoft Word, Excel, and PowerPoint - Self-starter, with creative and analytical qualities   Critical Success Factors: - Strong interest in researching the latest digital and social media trends - Accustomed to a high-paced environment - Medical terminology/clinical trial industry knowledge a plus - Takes the lead in implementing recommended changes   Managerial Responsibilities: None   Work Environment: Professional office, cubicle environment.   The standard office equipment for this position is a desk- or laptop computer;printer; copier;facsimilemachine; file cabinet; and mobile and landline telephone.   Physical Demands: Sedentary work-sitting approximately 6 hours with intermittent standing andwalking. Infrequent light lifting - less than 20 pounds.   Close visual acuity required to perform activities such as viewing computer monitor,extensive reading, and transferring written data from hard copy documents into a database system.   Classification:Exempt   Reports to: Director, Outreach & Recruitment Services   Position Type/Expected Hours of Work:  This is a full-time position with standard minimum work hours of 40 per week. MMG's office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. Employee may work flexible hours with manager's approval.   Travel: None   Other Duties: It isnot the intent of this job description to be a comprehensive listing of all activities, duties and responsibilities required of the employee in this position. Requests to perform other duties, responsibilities, and activities may arise at any time with or without notice.
Job ID
2020-22893
Location
US-MD-Rockville
Category
Patient Recruitment
Company
MMG
Freelance Medical Engagement Clinical Research Specialist  The Medical Engagement Clinical Research Specialist Overview of Job Function: The Medical Engagement Clinical Research Specialist performs chart reviews and engages in physician networking and community outreach across a variety of indications and locations across the country. The goal of educating and enlisting the support of referral sources and patient groups is achieved through keen interpersonal skills and developing and maintaining key relationships via email, phone, and in person. The outcome is to enhance study awareness and drive patient recruitment within specific clinical trials. Recruitment and retention are hallmarks of this role. Essential Functions: - Identify opportunities to educate physicians and health care professionals with referring potential on study participation - Coordinate and attend recruitment events, activities, and meetings - Contact and visit medical facilities as well as community organizations and advocacy groups to build rapport, support, and increase clinical trial awareness - Present clinical trial information to healthcare professionals, one on one or in group settings, while incorporating referral strategies (i.e., Grand Rounds, Lunch and Learns, etc.) - Provide on-going assessments and guidance to assist clinical study sites with identifying and overcoming recruitment challenges and opportunities - Conduct on-site chart reviews for projects requiring focused recruitment lead generation - Generate clear and detailed documentation of above listed activities on a timely basis - Maintain consistent and evolving trackers to address recruitment performance and retention - Assist in the activities of the Director of Medical Engagement Program, as needed Education and Experience: -  R.N. or Bachelor’s or Advanced degree in sciences, health communications, or related field of study - 5+ years’ experience working in a medical environment – hospital, clinics, research facilities, outreach centers, etc Critical Success Factors - Strong medical or scientific background in pharmaceutical trials - Exceptional communication, interpersonal, and analytical skills - Excellent time management and organizational skills - Self-directed to increase clinical trial awareness in all areas of the health care community. - Ability to build and maintain long-term relationships with persons from varied social, economic, and educational backgrounds - Excellent problem-solving skills with an ability to work independently on multiple tasks. - Adaptable to working in a variety of environments and flexible hours Managerial Responsibilities: None Work Environment: Varies from a home office to medical offices, clinics, research facilities or community centers based on project need. The standard office equipment for this position is a computer/laptop, printer, copier, fax machine, file cabinets, and mobile or landline telephone. Physical Demands: In performing this position, the individual will spend time in varying environments— both physical and climate related, including medical facilities, airports/airplanes, and lodging accommodations. The ability to move and adapt to the environment, as well as communicating in-person, using a laptop, electronic devices, smartphones, etc. is critical. When not traveling, this is a moderately sedentary position. Ability to manipulate the body to accomplish the essential functions of the job is required. Classification: Freelance, hourly Reports to: Director, Medical Engagement Program Position Type/Expected Hours of Work: Part-time or freelance position with approximately 15 to 30 hours per week dependent upon project(s) needs. Travel: Travel required, varying in frequency and duration, based on the need of clinical sites associated with projects assigned. Other Duties: This job description is not designed to be a comprehensive listing of all activities, duties and responsibilities required of the employee in this job. Duties, responsibilities, and activities may change at any time with or without notice.   Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you  
Job ID
2020-21937
Location
US-MD-Rockville
Category
Patient Recruitment
Company
MMG

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